Presented by EngagingMinds Worldwide, Inc. in cooperation with IndoAsiaKom
Why Attend this Training?
Senior managers and managers need to have the skills of building and maintaining trust across a range of stakeholders.
This course provides a learning environment in which participants can acquire, and practice, the mindsets and skillsets of developing productive relationships with stakeholders, especially when agendas and concerns come into conflict.
Lacking these skills, management will often find itself in conflict with stakeholders, without
At the end of the course, participants are expected to improve their skills to:
- Successfully advocate positions on complex issues
- Lead team to identify opportunities, gather data, address issues and manage risks
- Able to reach / achieve consensus with key stakeholders despite adversity
- Help participants understand alternatives, can stop negotiations when needed
- Develop negotiation strategy and stakeholder engagement plan
What is it Like?
- This workshop employs a demanding, scenario-driven simulation based on actual challenges that participants may encounter in the course of their work.
- The simulation is highly engaging, demanding that people think on their feet—in collaboration with other team members—experiencing the range of processes needed to develop a winning approach to stakeholder engagement.
- In this program, participants will actively experience both sides of the issues, giving them a sense of what it is like to be on the “other” side of the fence.
The Program/Key Topics
Issue Analysis, including stakeholder analysis
Establishing and Maintaining Rapport
Model of Partnerships and Collaboration
Principles of Negotiating and Consensus Building
Using Inquiry to Understand Different Positions
How to Find and Expand Common Ground
Consensus as a Process, Not an Event
How Does it Work?
The session begins with principles, mindsets and tools of negotiating and consensus building
Round One: Two teams play the roles of Internal Agenda and External Agenda. Using a well-formed scenario, players will use the tools, process and mindsets given to them to develop an aligned position on the issues and be able to articulate their position in a collaborative, consensus-building mode.
Presentations: Each team first present its position and then receive questions from the other team to clarify understanding.
Negotiating Consensus: Representatives from both teams will meet in “fishbowl” discussions and work towards an operating consensus including areas of agreement, areas of disagreement, and opportunities to expand common ground.
Observer Feedback: both teams will listen to feedback and suggestions from the observers who have been acting as “the fly on the wall,” providing a meta-perspective.
Debrief: facilitated debrief to summarize results and provide coaching, insights and opportunities for improvement.
Round Two: Using a new scenario ( or building on previous scenario, this needs to be discussed in the planning phase) the above process is repeated. Those who were observers in Round One now take an active role.
Final Debrief: participants will be asked to share what they have learned, connect the dots between the two sessions and work on Action Plans for further development of these skills.
Who Should Attend?
Senior managers, managers and their key supports who will need to work as team leaders or participants in building consensus / common ground with important stakeholders.
What Will this Training Do for You?
Gain a deeper understanding of what is involved in developing consensus / common ground to increase the ability to collaborate with stakeholders whose values or positions are in conflict with your operating objectives.
Increase confidence in the ability to productively engage stakeholders holding diverse and sometimes challenging positions.
Be able to see an issue from multiple perspectives at the same time and to recognize opportunities to build consensus and common ground in partnership with important stakeholders.
Rather than working from a “win-lose” framework, work to expand common ground, over time, building trust and opportunities for collaboration.
President, EngagingMinds Worldwide, Inc.
David Chard is a 27 year veteran of advertising, marketing and public relations and President of EngagingMinds Worldwide, Inc., a leadership development consultancy. He has worked as a trainer, coach and facilitator throughout his career and has made a special study of creative methods, learning from the masters along the way. He uses Action Learning, facilitation, role plays, games and non-stop humor to help adult learners master new skills quickly and easily.
He is a long-term resident of the Asia-Pacific region, based in Taiwan and speaks Mandarin fluently. He has conducted many training workshops in Jakarta since 2005. In his words “I absolutely love Indonesia because the people there are truly committed to learning and development and always give their very best. I can’t wait to be back in Jakarta again.”
I absolutely love Indonesia because the people there are truly committed to learning and development and always give their very best. I can’t wait to be back in Jakarta again.
Senior PR practitioner and Vice Chairman of Edelman Indonesia
Bambang Chriswanto is a senior public relations (PR) practitioner and Vice Chairman of Edelman Indonesia, an international PR consultancy in Jakarta. He has worked as a facilitator and trainer in various communications training programs and is also a faculty member of the International Dual Degree Undergraduate Program, Department of Communications, the University of Indonesia.
In his career, he has worked on numerous difficult employee challenges as a result of mergers and hostile takeovers, misunderstandings between management and labor unions, restructuring and downsizing, business closures or sale, resulting in employee anxiety and potential erosion of internal trust. He is deeply passionate about employee engagement, talent development and change management.
deeply passionate about employee engagement, talent development and change management.